Hybrid Research and Buyers Guide

More than you ever wanted to know!

 

 2011 Mercury Mariner Hybrid 4X4

*
MSRP: $31,865
Invoice: $29,597

Gas Mileage:
CTY: 30    HWY: 29    CMB: 27
Engine/Fuel: 4 Cyl Hyb
Transmission: A
Door/Body Style: 4 Door/Sport Utility,SPE
Drive Type: 4WD-FT
New model status: Carryover

Prices/Warranty

See the prices and various warranties offered.
  • General
  • MSRP: $31,865
  • Invoice Price: $29,597
  • Destination Charge: $
  • Warranty
  • Basic (Month): 36
  • Basic (Mileage): 36000
  • Powertrain (Month): 60
  • Powertrain (Mileage): 60000
  • Rust (Month): 60
  • Rust (Mileage):  

Engine & Emissions

View engine and emission data on this vehicle.
  • Engines & Emissions
  • AT-PZEV Emissions
  • EasyFuel(TM) Capless Fuel Filler
  • Extended Service Interval For Tune-Up
  • Hybrid 2.5-Liter Atkinson Cycle, I4, I-VCT 16-Valve, DOHC, SEFI Engine; Front Mounted With Horsepower Of 153@6000, Torque Of 136@4500, Alloy Block and Alloy Cylinder Head; Permanent Magnet Electric Motor With Horsepower Of 94@5000 (Hybrid System Net Horsepower Of 177)
  • Idle Stop Feature
  • Roadside Assistance Warranty For 60000-Miles, 60-Months
  • Engine
  • Type of Engine: 2.5L I4
  • Displacement (CC): 2488
  • Fuel System: SEFI
  • Horsepower @ RPM: 153@6000
  • Torque @ RPM: 136@4500
  • Turbo: N
  • Compression ratio: 12.3
  • Cylinders: 4
  • RPM @ Peak Horsepower: 6000
  • Bore X Stroke: 3.50x3.94
  • Elec Horse Power BHP: 94
  • Fuel Type: Hyb

Dimensions

See the interior and exterior dimensions.
  • Exterior Dimensions
  • Track Front: 60.7
  • Track Rear: 60.2
  • Ground Clearance (in): 8.6
  • Overall Length (in): 175.2
  • Overall Width (in): 71.1
  • Overall Height (in): 68.0
  • Wheelbase (in): 103.1
  • Curb weight (lbs): 3829
  • Interior Dimensions
  • Seating capacity - Standard: 5
  • Seating Capacity - Maximum: 5
  • Headroom front (in): 40.4
  • Headroom rear (in): 39.2
  • Hip room front (in): 53.4
  • Hip room rear (in): 49.1
  • Leg room front (in): 41.6
  • Leg room rear (in): 35.6
  • Shoulder room front (in): 56.6
  • Shoulder room rear (in): 55.9

Features

See the features of this vehicle.
  • Exterior Features
  • Bodyside/Cab Step or Running Board: Not listed
  • Bumper Step Up: N/A
  • Front Air Dam: Standard
  • Metallic Paint: Standard
  • Power Sliding Side Van Door: N/A
  • Power Trunk Lid: N/A
  • Rear Spoiler: N/A
  • Skid Plate or Underbody Protection: N/A
  • Splash or Mud Guards: Option
  • Wind Deflector or Buffer for Convertibles: N/A
  • Exterior
    • Automatic Headlights
    • Front Air Dam
    • Front and Rear Body Color Bumpers
    • Front Foglights
    • Halogen Headlights
    • Metallic Paint (If Selected)
    • Perimeter Lighting
  • Heating, Ventilation & Air Conditioning
  • Air Conditioning: Standard
  • Automatic Climate Control: Standard
  • Interior Pollen/Particle/Dust Air Filter: Not listed
  • Rear Heating, Ventilation & Air Conditioning: Standard
  • Rear HVAC Ducts: Standard
  • Rear Seat HVAC Controls: N/A
  • Heating, Ventilation & Air Conditioning
    • Automatic Climate Control
    • Rear Heating Ducts
    • Separate Driver/Front Passenger Climate Controls
  • Entertainment
  • Cassette Player: N/A
  • CD Changer: Not listed
  • CD Player: Standard
  • DVD Player: Option
  • Hands Free or Voice Activated Phone: N/A
  • Navigational Aid: Option
  • Radio: Standard
  • Second Row Sound Controls/Accessories: N/A
  • Subwoofer: Not listed
  • Telematic Systems: Standard
  • Entertainment, Communication & Navigation
    • AM/FM Radio With Speed Sensitive Volume and 6 Speakers Total; CD Player; MP3 Player; Sirius(R) Satellite Radio (Includes 6 Months Of Service, Unavailable In Hawaii and Alaska)
    • Front Auxiliary Audio Input Jack
    • Radio Antenna
    • SYNC(R) Telematics Includes Automatic Collision Notification, 911 Assist(TM) Emergency Response, Navigation, Traffic Information, Vehicle Diagnostics and Vehicle Service Reminders (Requires Paired Wireless Enabled Phone; 3-Year Subscription Included For Traffic, Directions and Information Services and Is Subject To Late Availability)
    • SYNC(R) Wireless Communication Access For Bluetooth(R) Enabled Devices
  • Instrumentation
  • Battery Gauge: N/A
  • Clock: Standard
  • Compass: Standard
  • Cruise Control: Standard
  • Electroluminescent Instrumentation: N/A
  • Gauges: Standard
  • Inside Temperature Gauge: Standard
  • Intelligent Cruise Control: N/A
  • Night Vision: N/A
  • Oil Gauge: N/A
  • Outside Temperature Gauge: Standard
  • Service or Maintenance Interval Indicator: Standard
  • Steering Wheel Mounted Controls: Standard
  • Tachometer: Standard
  • Tire Inflation/Pressure Monitor: Standard
  • Trip Computer: Standard
  • Instrumentation
    • Audible Warnings
    • Compass
    • Cruise Control
    • Digital Clock
    • Exterior Temperature Gauge
    • Interior Temperature Gauge
    • Maintenance Interval Indicator
    • MyKey(R) Vehicle Speed and Audio Volume Limiter
    • Steering Wheel Mounted Controls For Audio, Cruise Control and Wireless Enabled Devices
    • SYNC(R) Voice Activated Controls For Phone, Audio and Bluetooth(R) Wireless Enabled Devices
    • Tachometer
    • Tire Pressure Monitor
    • Trip Computer
    • Warning Lights
  • Lighting
  • Automatic Headlights: Standard
  • Cornering Lights: Not listed
  • Daytime Running Lights: Not listed
  • Fog Lights: Standard
  • Halogen Headlights: Standard
  • Headlight Washers: N/A
  • High Intensity Discharge Headlights: N/A
  • Windshield Wiper Activated Headlights: N/A
  • Roof
  • Power Sunroof/Moonroof: Option
  • Removable/Convertible Top: N/A
  • Sunroof/Moonroof: Option
  • Wheels & Tires
  • Alloy Wheels: Standard
  • Chrome Wheels: Not listed
  • Exterior Rear Mounted Tire Carrier: N/A
  • Full Size Spare Tire: Not listed
  • Interior Spare Tire for SUVs & Vans: N/A
  • Self Sealing/Run Flat Tires: N/A
  • Steel Wheels: N/A
  • Underbody Tire Carrier: Standard
  • Wheels & Tires
    • 5-Spoke Cast Alloy Wheels, 16-In. X 7-In.
    • Compact Spare Tire
    • SBRP235/70R16 BSW All-Season Tires
    • Underbody Tire Carrier
  • Windows, Mirrors & Wipers
    • Exterior Auto Day/Night/Electrochromic Mirrir
    • Glass Rear Window on Convertible
    • Heated Exterior Mirror
    • Heated Washer System
    • Heated Windshield Glass
    • Interior Auto Day/Night/Electrochromic Mirror
    • Interval Wipers
    • Oversize or Wide Angle Exterior Mirror
    • Power Adjustable Exterior Mirror
    • Power Backlight Window
    • Rain Sensing Wipers
    • Rear Wiper
    • Sliding Rear Pickup Truck Window
    • Tinted Glass
    • Vehicle Speed Sensing Wiper Interval
    • Windshield Wiper De-Icer
  • Windows/Mirrors/Wipers
  • Exterior Auto Day/Night/Electrochromic Mirrir: N/A
  • Glass Rear Window on Convertible: N/A
  • Heated Exterior Mirror: Option
  • Heated Washer System: N/A
  • Heated Windshield Glass: N/A
  • Interior Auto Day/Night/Electrochromic Mirror: Standard
  • Interval Wipers: Standard
  • Oversize or Wide Angle Exterior Mirror: N/A
  • Power Adjustable Exterior Mirror: Standard
  • Power Backlight Window: N/A
  • Rain Sensing Wipers: N/A
  • Rear Wiper: Standard
  • Sliding Rear Pickup Truck Window: N/A
  • Tinted Glass: Standard
  • Vehicle Speed Sensing Wiper Interval: N/A
  • Windshield Wiper De-Icer: N/A
  • Windows, Mirrors & Wipers
    • Dual Folding Power Adjustable Exterior Rearview Mirrors
    • Electrochromic Interior Rearview Mirror
    • Flip-Up Liftgate Window
    • Front Dual Illuminated Vanity Mirrors
    • Front Dual Sunvisors
    • Intermittent Windshield Wipers
    • Power Window Lockout/Override
    • Power Windows
    • Rear Privacy Glass
    • Rear Window Defroster
    • Rear Window Wiper/Washer
    • Tinted Glass

Safety Features

View the built in safety features included.
  • Safety Features
  • Automatic Locking Retractors
  • Crash Sensor
  • Crumple Zones
  • Driver Airbag With Dual Stage Deployment
  • Front and Rear 3-Point Seatbelts
  • Front Side Airbags
  • L A T C H
  • Passenger Airbag Cutoff
  • Passenger Airbag With Dual Stage Deployment
  • Personal Safety System(R) Includes Pretensioners With Load Limiters, Driver Airbag With Dual Stage Deployment, Passenger Airbag With Dual Stage Deployment, Driver Seat Position Sensor and Crash Sensor
  • Pretensioners
  • Rear 3-Point Center Seatbelt
  • Rollover Sensor
  • Safety Canopy(TM) Front and Rear Side Head Curtain Airbags
  • Seatbelt Height Adjusters
  • Side Guard Door Beams
  • SYNC(R) Crash Sensor Sends GPS Signal (Requires Paired Wireless Enabled Phone)
  • Anti-Theft
  • Child Safety Door Locks Located On Rear Doors
  • Power Door Locks Operated Via Remote, Key Pad and Internal Switch
  • Power Liftgate Lock/Unlock
  • Vehicle Anti-Theft Via SecuriLock(R) Engine Immobilizer
  • Braking & Traction
  • 4-Wheel Anti-Lock Brakes
  • AdvanceTrac(R) Traction Control
  • AdvanceTrac(R) With Roll Stability Control(TM) (RSC(R)) Vehicle Stability Control System Operated Via Engine Power Reduction, ABS and Traction Control Measures Yaw Rate
  • Automatic Locking Hubs
  • Front Power Disc and Rear Power Drum Brakes
  • Full-Time 4-Wheel Drive
  • Regenerative Braking System
  • Transfer Case

Read Reviews

Expert opinions you can trust.

*Fuel Economy Guide

Research the yearly spend on gasoline for every Mercury Hybrid in our database.

  • The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:

     






 

*NHTSA Test Results

Get crash test results, service bulletins, and product recalls for every Mercury Hybrid model.

  •  

    Crash Test Data for 2011 Mercury Hybrid

    Mercury Vehicle Front Star Rating Side Star Rating Rollover Resistance Rating
    Driver Passenger Front Seat Rear Seat
    2011 Mariner 4WD
    2011 Mariner FWD
    2011 Mariner Hybrid 4WD
    2011 Mariner Hybrid FWD
    2011 Milan AWD
    2011 Milan FWD
    2011 Milan HEV

     

    Service Bulletins for 2011 Mercury Hybrid

    2011 MERCURY MARINER
    Bulletin Number: 16-0043
    6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles b
    Bulletin Number: 44863
    FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
    Bulletin Number: ASI-22173
    FORD: THE VARIABLE CAMSHAFT TIMING VCT) SOLENOID MOVEMENT MAY BE TEMPORARILY RESTRICTED DUE TO DEBRIS IN ENGINE OIL THAT IS CAUSING DIAGNOSTIC TROUBLE CODES (DTCS). *PE
    Bulletin Number: ASI-22285
    FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE
    Bulletin Number: ASI-32332
    FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ES
    Bulletin Number: ASI-44427
    FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008
    Bulletin Number: CSP-13B17
    FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAP
    Bulletin Number: CSP-13N03
    FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MA
    Bulletin Number: ESA-10E01
    FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 MARINER/ESCAPE. VEHICLES WERE SHIPPED WITHOUT PROPER EMISSIONS STANDARDS. *RM
    Bulletin Number: SB-32167-70
    FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. MODELS 2009-12 ESCAPE, 2009-1
    Bulletin Number: SB-44300
    FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE
    Bulletin Number: SSM 46085
    The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
    Bulletin Number: SSM 46132
    SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
    Bulletin Number: SSM 46332
    REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
    Bulletin Number: SSM 47976
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
    Bulletin Number: SSM 48130
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
    Bulletin Number: TSB11-1-5
    FORD: VEHICLES MAY RUN ROUGH, HARD START AFTER REFUELING, CLICKING NOISE UNDER HOOD, AND HAVE TROUBLE CODES STORED. *RM
    Bulletin Number: TSB-11-2-10
    FORD: THERE MAY BE A HARD START OR ROUGH IDLE ACCOMPANIED WITH TWO TROUBLE CODES. THE PROBLEM MAY HAVE TO DO WITH CAMSHAFT TIMING. 2010-2011 FUSION/ESCAPE/MILAN/MARINER. *RM
    Bulletin Number: TSB-11-2-9
    FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM
    Bulletin Number: TSB-11-3-22
    FORD: THERE MAY BE A LEAKING/STUCK CANISTER PURGE VALVE WHICH CAN CAUSE MULTIPLE DRIVING SYSTEMS. THE MALFUNCTION LIGHT MAY BE ON WITH OR WITHOUT STORED TROUBLE CODES. *RM
    Bulletin Number: TSB-14-0016
    FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER.
    Bulletin Number: TSB-14-0056
    MERCURY/FORD: ON SOME VEHICLES, THERE IS A FLUID LEAKAGE, COMING FROM LEFT HAND (LH) HALFSHAFT SEAL OF THE AUTOMATIC TRANSMISSION AND A SERVICE KIT IS AVAILABLE NOW, FOR REPAIR. MODEL 2009-2012 ESCAPE, MARINER, FUSION, MILAN. *PE
    Bulletin Number: TSB-14-0157
    MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR
    2011 MERCURY MILAN
    Bulletin Number: 11-7-31
    FUSION HYBRID, LINCOLN MKZ, MERCURY MILAN 2010-2011 MAY EXHIBIT WRENCH LIGHT ON WITH NO DRIVEABILITY CONCERNS, NO DIAGNOSTIC TROUBLE CODE. *LJ
    Bulletin Number: 13N03
    FORD FUSION, MILAN, ESCAPE, MARINER 2009-2013: CUSTOMER SATISFACTION PROGRAM THROTTLE BODY EXTENDED COVERAGE. *LJ
    Bulletin Number: 14M03
    FORD 2010-2011 MILAN AND MKZ VEHICLES: CUSTOMER SATISFACTION PROGRAM REGARDING TAIL LAMP ASSEMBLY EXTENDED COVERAGE TO 10 YEARS OR 150,000 MILES WARRANTY. *LJ
    Bulletin Number: 16-0043
    6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles b
    Bulletin Number: 44863
    FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROO
    Bulletin Number: AS-21778
    FORD: THERE MAY BE A STEERING DRIFT WHILE DRIVING ON A FLAT OR UNEVEN ROAD SURFACE. 2010-2011 FUSION/MILAN/MKZ. THIS COULD BE NORMAL. *RM
    Bulletin Number: ASI-22173
    FORD: THE VARIABLE CAMSHAFT TIMING VCT) SOLENOID MOVEMENT MAY BE TEMPORARILY RESTRICTED DUE TO DEBRIS IN ENGINE OIL THAT IS CAUSING DIAGNOSTIC TROUBLE CODES (DTCS). *PE
    Bulletin Number: ASI-22285
    FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE
    Bulletin Number: ASI-32332
    FORD: DUE TO AN INTERMITTENT LOSS OF RPM OR LACK OF ACCELERATION, IN SOME VEHICLES, WITH ILLUMINATED WRENCH LIGHT, DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 MAY OR MAY NOT BE STORED IN POWERTRAIN CONTROL MODULE (PCM). MODELS 2009-12 ES
    Bulletin Number: ASI-45147
    LINCOLN/FORD: SOME VEHICLES WILL EXPERIENCE, IN HOT EXTREME AMBIENT TEMPERATURES, A STOP SAFELY NOW OR A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED IN PRESENT OF BATTERY ENERGY CONTROL MODULE (BECM) DTC P0A7E AND BECM NEEDS REPLACED, AND
    Bulletin Number: CSP-13B17
    FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009-2012 FUSION, MILAN, ESCAP
    Bulletin Number: CSP-13N03
    FORD: THROTTLE BODY WILL DEVELOP CONTAMINATION ON INTERNAL MOTOR CONTACTS RESULTING IN AN INTERMITTENT ELECTRICAL CONNECTIVITY AND MALFUNCTION INDICATOR LAMP (MIL) OR WRENCH LIGHT WILL ILLUMINATE. MODEL 2009-2013 FUSION, MILAN, ESCAPE, MA
    Bulletin Number: SB-32167-70
    FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. MODELS 2009-12 ESCAPE, 2009-1
    Bulletin Number: SB-44300
    FORD: ON THE LEFT HAND HALF SHAFT SEAL, THERE IS A FLUID LEAK FROM THE TRANSMISSION BECAUSE OF WEAR ON CASE BUSHING. MODEL 2009-2012 ESCAPE, 2009-2011 MARINER, 2010-2012 FUSION, 2010-2011 MILAN. *PE
    Bulletin Number: SSM 46085
    The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate
    Bulletin Number: SSM 46132
    SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE
    Bulletin Number: SSM 46210
    SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.
    Bulletin Number: SSM 46332
    REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCO
    Bulletin Number: SSM 47009
    The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a
    Bulletin Number: SSM 47080
    2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re
    Bulletin Number: SSM 47201
    Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco
    Bulletin Number: SSM 47976
    On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
    Bulletin Number: SSM 48130
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
    Bulletin Number: TSB-11-11-10
    MERCURY/LINCOLN/FORD: THE RED BRAKE LAMP WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL. *PE
    Bulletin Number: TSB-11-2-10
    FORD: THERE MAY BE A HARD START OR ROUGH IDLE ACCOMPANIED WITH TWO TROUBLE CODES. THE PROBLEM MAY HAVE TO DO WITH CAMSHAFT TIMING. 2010-2011 FUSION/ESCAPE/MILAN/MARINER. *RM
    Bulletin Number: TSB-11-3-11
    FORD: 2011 FUSION/MKZ/MILAN. EXTERIOR DOOR HANDLE MAY STICK WHEN OPENING OR WILL NOT BE FLUSH WHEN CLOSED. *RM
    Bulletin Number: TSB-11-3-22
    FORD: THERE MAY BE A LEAKING/STUCK CANISTER PURGE VALVE WHICH CAN CAUSE MULTIPLE DRIVING SYSTEMS. THE MALFUNCTION LIGHT MAY BE ON WITH OR WITHOUT STORED TROUBLE CODES. *RM
    Bulletin Number: TSB-11-5-2
    FORD: ENGINE POWER MAY BE REDUCED WITH A HIGH IDLE SPEED. THE ENGINE LIGHT MAY ALSO BE ON WITH A STORED TROUBLE CODE. PROGRAMMING ISSUE. 2010-2011 FUSION/MERUCRY MILAN/LINCOLN MKZ. *RM
    Bulletin Number: TSB-12-1-18
    FORD/MERCURY/LINCOLN: SOME MODEL YEAR VEHICLES MAY EXHIBIT A MESSAGE WITH A RED TRIANGLE ON AND STOP SAFELY NOW, AND/OR HAVE A DIAGNOSTIC TROUBLE CODE, NO START CONDITION. *PE
    Bulletin Number: TSB-14-0056
    MERCURY/FORD: ON SOME VEHICLES, THERE IS A FLUID LEAKAGE, COMING FROM LEFT HAND (LH) HALFSHAFT SEAL OF THE AUTOMATIC TRANSMISSION AND A SERVICE KIT IS AVAILABLE NOW, FOR REPAIR. MODEL 2009-2012 ESCAPE, MARINER, FUSION, MILAN. *PE
    Bulletin Number: TSB 16-0143
    SOME 2010-2012 FUSION HYBRID, MILAN HYBRID AND MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0030 AND/OR P0130. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDIT

     

    Recalls for 2011 Mercury Hybrid

    2011 MERCURY MARINER
    NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
    Manufacturer:Ford Motor Company
    Manufacture Dates:08/18/2006 - 09/11/2010
    Potential Units Affected:740878

    Defect Description:

    Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

    Consequence:

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    Action:

    Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
    2011 MERCURY MARINER
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
    Manufacturer:Ford Motor Company
    Manufacture Dates:02/25/2009 - 12/12/2010
    Potential Units Affected:329265

    Defect Description:

    Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

    Consequence:

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Action:

    Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will recieve a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
    2011 MERCURY MILAN
    NHTSA Campaign ID:WHEELS:LUGS/NUTS/BOLTS
    Manufacturer:FORD MOTOR COMPANY
    Manufacture Dates:12/01/2009 - 11/13/2010
    Potential Units Affected:128616

    Defect Description:

    FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

    Consequence:

    WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

    Action:

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
    2011 MERCURY MILAN
    NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
    Manufacturer:Ford Motor Company
    Manufacture Dates:09/07/2010 - 12/10/2010
    Potential Units Affected:393623

    Defect Description:

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    Consequence:

    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Action:

    Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
    2011 MERCURY MILAN
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
    Manufacturer:Ford Motor Company
    Manufacture Dates:07/23/2008 - 12/10/2010
    Potential Units Affected:411205

    Defect Description:

    Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

    Consequence:

    The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

    Action:

    Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
    2011 MERCURY MILAN
    NHTSA Campaign ID:AIR BAGS:PASSENGER SIDE FRONTAL
    Manufacturer:Ford Motor Company
    Manufacture Dates:06/28/2005 - 12/10/2010
    Potential Units Affected:1892343

    Defect Description:

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Consequence:

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Action:

    Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    2011 MERCURY MILAN
    NHTSA Campaign ID:AIR BAGS:PASSENGER SIDE FRONTAL
    Manufacturer:Ford Motor Company
    Manufacture Dates:07/03/2008 - 07/29/2012
    Potential Units Affected:782384

    Defect Description:

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    Consequence:

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Action:

    Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

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